The COVID-19 pandemic is taking a tragic toll from a human and public health standpoint, along with causing massive business disruption, resulting in some businesses shutting down completely. In contrast, others have had to rapidly expand service teams and ramp up production to meet increased demands, while many companies have become remote workplaces practically overnight.
It’s a fluid situation, and businesses have had to adjust and then readjust as conditions change. HR is playing a key role in maintaining business continuity, driving ongoing transformation efforts, and supporting staffing decisions. The most successful HR teams are defining the new normal with best practices that enable informed decision-making and organizational agility.
