Today’s HR leaders face more challenges than in the past. Generational differences mean employee customers want and need different approaches based on age. Executives are under pressure to produce results and are increasingly looking to HR leaders for answers. The proliferation of products and options means HR leaders need to be better “consultants” than they’ve ever been.
Service is a big part of being a successful consultant and can mean different things to different people. But I believe there are four key ways you can provide outstanding service to enhance and grow your relationships with colleagues and internal partners while continuing to lead a successful HR team.
