I suspect I’m not alone in noticing that employees live in a cacophony of content. They have dozens of tabs open in their browsers and pages upon pages of inbound e-mails, and plenty of research shows they’re behind on reading—and that’s just with respect to their day-to-day work. Internal HR and business operations content simply adds to this already sizable pile, and it’s unfortunately not uncommon for employees to receive redundant—and sometimes contradictory—communications from various internal departments.
