ChatGPT gives HR leaders new capabilities, but some worry about losing the “human” in Human Resources.
As the AI-powered technology rapidly infiltrates business, HR leaders who spoke with HRD are optimistic about its ability to streamlines tasks, such as recruitment, communication and engagement. But they’re also cautious about its potential to strip away ethics, accuracy and personalization.
“If we can validate whether ChatGPT was used to create something, will we accept someone’s resume that was written by ChatGPT — especially if it’s for a position where written communication skills are critical,” says Donna Garcia, a 17-year HR veteran who teaches an HRIS implementation class at Loyola University Chicago.
