Automation and artificial intelligence (AI) will only continue to evolve. A lack of preparation for the fast evolution of technology could set back any future progress HR might make in automating tasks, which would allow instead allow it to focus on human engagement and development.
A new Hackett Group study concludes that world-class HR operations are more effective and efficient than their counterparts, and that this is happening largely through technological advancements. Clearly, those who invest in technological development and security are at an advantage moving forward.
