Many HR departments function solely to support their leaders and employees. What happens when HR becomes involved with customers? According to today’s interviewee, such tactics help drive business in unique and powerful ways.
Meet Lisa Dodman, Chief People Officer at Unit4, an enterprise software business.
Did you always want to be in HR?
Funny enough, no. When I started thinking about the start of my career, I had it fixed in my head that I wanted to be in insurance. I wanted to work for an insurance company. I wanted to be engaging with the customer all the time. I didn’t think of a career in HR at all.