‘Artificial intelligence’ and ‘machine learning’ are buzzwords you might find in any given publication centered around technology, but there’s another popular phrase that HR professionals might want to be aware of: robotic process automation.
So, what is it exactly?
Robotic process automation, or RPA for short, can be defined as the deployment of robotic technology by companies to automate various repetitive tasks. These aren’t your typical metal robots or androids you might see in the movies. Think of them instead as a digital workforce that can complete many of the monotonous duties that can bog down HR efficiency.
