Drastic changes in 2020 may have expedited much of the changes HR analysts had called for in recent years. Increasingly, reports suggest executives both within and outside of HR recognize the enhanced role the profession has played during the pandemic.
Specifically, the pandemic’s impact on workers and their day-to-day operations have, at least in some cases, placed HR teams at the head of organizational strategy in 2021. For example, a recent survey by software firm Sage found 65% of HR leaders said their teams played a “vital role” during the pandemic. However, most of the C-suite executives surveyed by Sage said changes with HR departments driven by the pandemic “are only temporary,” potentially indicating that these executives “underestimate” HR workloads, Sage said.