Effective communication is essential to any team, which is especially true in the business world. Poor communication among team members or different layers of management can lead to a host of problems, including incorrect deliverables, lost productivity, decreased morale, and poor customer service. Communication challenges can arise in any business setting, even within teams that are physically located in the same room!
As one can imagine, the challenges of interoffice communications are magnified significantly when most staff are suddenly shifted to a remote setting.