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The Best HR Platforms Put Workers First

May 26, 2021

Via: SHRM
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When employees at The E.W. Scripps Co. have a pressing question about a human resources issue, they don’t have to search endlessly through HR systems or endure the pain of a prolonged game of e-mail tag with support staff to find answers. Whether they’re requesting a leave of absence, instructions on fixing a computer problem, a health savings account balance or myriad other types of information, employees can send a text to a “digital conversation hub” to get answers quickly with the help of AI technology.

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