Unfortunately, it doesn’t take much for an otherwise decent workplace to turn toxic. Employees who toxify a workplace often do so through workplace communications. A recent survey examined trends among such communication and found something disturbing: People of color bear the brunt of toxic workplace communications.
The study was done by Writer, an artificial intelligence (AI) writing assistant, and is based on how more than 1,000 employees interact with coworkers over media such as chat and videoconference. It sought to better understand workplace toxicity and examined how changes in communications formats have affected the quality and formality of those communications.
