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Upgrading Benefits Administration with Robotic Process Automation

June 1, 2021


Robotic process automation (RPA) is an emerging technology for streamlining HR activities, including benefits administration, which traditionally have required manual processing by HR departments.

A Range of Solutions

RPA allows for rules-based, transactional processes to handle, without human intervention, tasks such as benefits enrollment. HR and employee benefits service providers have incorporated these automations in their products, and examples of RPA technology range from inexpensive, easily accessible online tools that automatically move data between Web apps to custom applications that apply AI and machine learning to perform more complex tasks.

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