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Workers struggle with work software, survey says

November 10, 2020

Via: HR Dive

Employers may be overestimating the support and training they offer to employees regarding workplace tech, a Sept. 30 report from IBM Institute for Business Value said. While nearly three quarters of employers said their organizations helped employees learn the skills needed to work in new ways, only 38% of employees said the same. This disparity could create a trust issue for organizations, IBM said.

Even before the pandemic, employees were uncomfortable asking their employers for help, research from edX published June 2019 showed; 40% of workers surveyed said they didn’t feel comfortable asking their employer for assistance with a learning solution.

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