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Tag: Customers


Development & Evaluation, Engagement

Employee Experience and a Positive Bottom-Line

July 6, 2018

Via: HR Hero

For companies looking to get an edge, the employee experience is increasingly a key area of focus as an enabler of this type of capability. Much like the customer experience, the employee experience is defined as the full set of […]


Communication, Development & Evaluation, Employee development, Software

How to Teach the Basics of Professionalism

May 24, 2018

Via: HR Hero

HR professionals have probably seen it all, including those employees that come off as less than professional. Their unprofessional behavior might have no bearing on their skills and knowledge, but you might not put them in front of a customer. […]


Workplace wellness

Turning Cultural Differences into Workplace Assets

May 18, 2018

Via: HR Hero

We humans are social creatures who have a compulsion to connect with other humans. Paradoxically, that same need deeply divides us from others as we choose to identify with those in our own tribes. Our tendency toward tribalism is increasingly […]


Development & Evaluation, Employee retention

The Key to Talent Retention: Treat Employees Like They’re Your Customers

April 23, 2018

Via: HR Hero

Your customers and your employees are both the bread and butter to your organization, so why would you treat one group better than the other? New research shows that your employees want to be treated just as well as you […]


Development & Evaluation, Engagement, Research, Software

Hiring Refugees Boosts Diversity and Makes Your Company Stronger

February 21, 2018

Via: HR Hero

Yesterday we published our interview with Gideon Maltz, executive director of Tent—an organization dedicated to aiding the men, women, and children of the world who have been forcibly displaced from their home countries. Today we’ll explore some of the common […]