Tag: emotional intelligence

November 8, 2023

In the wake of the COVID-19 pandemic, many employees started to see work culture in a new light. We saw the Great Resignation and later the birth of quiet quitting culture. According to data from the U.S. Bureau of Labor […]

October 6, 2023

Reliably, almost every hand shoots up. Enduring a jerk of a boss seems to be a workforce universal constant in every industry. This is reflected in popular culture in movies like Horrible Bosses and Horrible Bosses 2 and television shows […]

November 9, 2022

We’ve all been in a position where our technical skills helped us get a promotion. But you also need the emotional element if you want to hold a better leadership position, as it enables you to connect with others, offer […]

October 28, 2022

It may be hard to believe but the now popular concept of “emotional intelligence” has been around for quite some time. In fact, it was first put forth back in 1990—40+ years ago—by researchers Peter Salavoy and John Mayer, and […]

October 27, 2022

Two associate directors at Villanova University discussed the link between emotionally intelligent leadership, inclusive work-family culture and overall employee well-being on Oct. 26 at the SHRM INCLUSION 2022 conference in San Diego. Bethany Adams, SHRM-SCP, has more than 15 years […]

July 13, 2021

Being the best among today’s business leaders is no longer just about innovating great products or services. It’s also about having empathy, which allows you to navigate emotions to help other people — the foundation for solid relationships. Empathy is […]

May 5, 2021

The term “emotional intelligence” means being cognizant of your own emotions and the emotions of those around you, as well as how they are impacted by daily occurrences. Being aware of others’ emotions is a major asset, as it can […]

December 23, 2020

As we all know, right now, years are happening in weeks: The pandemic has accelerated the shift away from physical stores to digital shopping by about five years. In March, the number of Americans working from home accelerated by a […]

November 25, 2020

Workplace diversity is commonly viewed through the lens of representation—by increasing the number of employees with certain backgrounds and experiences, companies demonstrate their commitment to equality and fairness. While representation is crucial, a real commitment to diversity goes beyond merely […]

October 22, 2020

If you’re a leader, chances are good you’ve been reading and hearing about emotional intelligence more often than normal lately. Emotional intelligence goes beyond empathy and listening to others. These qualities, while important, are not by themselves going to make […]

January 15, 2020

There’s a paradox when it comes to emotional intelligence: Those who lack it rarely see the value in attempting to get better at it. It’s dismissed as an unimportant “soft skill,” and the conversation moves on. However, to be successful […]

September 5, 2019

For humans to thrive, said Workhuman​, companies need to adopt programs and “human applications” that foster trust, respect, gratitude, autonomy, appreciation and equity. A 2018 report from Mercer also reminded employers that the “human operating system” is central to the […]

December 7, 2018

Building a company is hard. But the most successful founders and CEOs have one thing in common. In fact, this characteristic is so important that I have never seen a leader be truly successful without it. That characteristic is emotional […]

December 3, 2018

Emotional intelligence, or EQ, the capability of individuals to identify and manage their own emotions as well as recognize those of others, has been identified as a strong indicator and predictor of effective leadership. It has been studied and researched […]

September 12, 2016

We have a tendency to believe that having a high IQ is a way to guarantee success in life. But if fact, emotional intelligence is actually the strongest predictor of performance when compared with 33 other workplace skills, according to […]

June 24, 2016

It would be difficult to find a learning leader today who didn’t think emotional intelligence was crucial for success in the workplace. Many companies and consultants specialize in the design and implementation of interventions to develop employees’ emotional intelligence, and […]