Toxic positivity is harmful to employees and businesses. It is a misguided attempt to reassure employees that can have far-reaching negative impacts. Learning about what toxic positivity is and how to avoid it in the workplace can create a better work environment, which leads to better business performance and results.
When something is toxic, it is harmful or unpleasant in a pervasive or insidious way. Such is the case with toxic positivity; well-intentioned phrases like “look on the bright side,” “cheer up,” and “it will get better” end up minimizing and invalidating how people really feel.