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Doing workplace diversity and inclusion properly

October 2, 2019

Earlier this year, on the morning of June 5, Sephora closed all of its U.S. stores, distribution centers, call centers and its corporate office to host hour-long “inclusion workshops” for its employees. This was following backlash the makeup giant received after American R&B artist SZA tweeted about Sephora employees accusing her of stealing and calling security on her while she shopped at a California store. In May 2018, Starbucks shut down more than 8,000 U.S. locations so its 175,000 employees could complete a four-hour anti-bias training program, also following a racial profiling incident in a Philadelphia store.

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