The term “emotional intelligence” means being cognizant of your own emotions and the emotions of those around you, as well as how they are impacted by daily occurrences. Being aware of others’ emotions is a major asset, as it can improve interpersonal and working relationships and make the organization run more smoothly.
In the working world, emotional intelligence can help employees mitigate emotional outbursts and be more aware of what may cause them to have these outsized emotional responses. Additionally, it can make them more aware of how their actions impact others and encourage them to take steps to ensure their impact on others is positive, thus fostering better working relationships and improving efficiency.
