In 2021, employers identified mental health as one of their most important concerns. A Verizon Media survey of HR executives conducted last year found 87% believed mental health to be the top impact of the preceding year on their workforces. Yet, as Willis Towers Watson’s survey results show, the response to mental health issues has not been uniform.
Organizations and their employees have encountered stubborn barriers to well-being support despite the emphasis placed on getting and obtaining appropriate care. Forty-two percent of workers in a 2021 survey by LifeWorks said they had not used any mental health services offered by their employer, with one-quarter of this contingent stating that they did not do so because they either did not know how to do so or because of cost or confidentiality concerns.
