Helping employees manage conflict successfully can be critical to maintaining positive employee morale in the workplace. And this task falls not just upon direct managers and supervisors, but also upon the entire HR team. HR professionals need to be able to provide both employees and managers/supervisors with tools, tips, and training to be able to manage inevitable workplace conflict that arises.
HR may opt to conduct this training (if that’s something that is typical for the organization) or may want to utilize a third-party.
