Having spent my career helping leaders bridge the generation gap at the office, I can assure you I’ve heard it all. I’ve seen the intergenerational warfare that breaks out in the boardroom when junior staff question senior leadership. Senior leaders claim junior staff have no respect for hierarchy. Junior staff claim senior leadership has no vision for disruptive ideas.
I have never seen leaders struggle more than they do with Millennials. The Millennial generation, with its oldest members now well into their thirties, is still seen as entitled, fickle, and hard to retain. That perception is wrong, and I encourage leaders and senior staff to adopt a different view. To start, here are three rules to live by:
