Organizational charts reflect hierarchy but that rarely describes how work gets done any more; organizational network analysis can help
Every successful team has at least one person who knows “how to get things done.” The analyst that everyone goes to for background information on clients or the manager who offers ideas on new technologies that could be used in different projects.
Increasingly, it’s through these informal connections – not just through traditional organizational hierarchies – that works gets done. This reflects a much broader trend that employees now need to collaborate far more with each other than they once did to accomplish the same tasks. The problem is, however, that these connections are not always predictable or between parts of the organization that need it the most.
