As the integration of artificial intelligence continues to advance, the human resources sector finds itself at a crossroads. A survey by Culture Amp highlights that over two-thirds of HR professionals perceive a risk of a 'two-tier workforce' emerging among those yet to embrace AI technologies.
The transformative potential of artificial intelligence (AI) is redefining productivity and employee satisfaction across the contemporary workplace landscape. A remarkable shift has been observed since last November, with a surge in the adoption of AI technologies among desk workers, highlighted by
In the evolving landscape of customer service, integrating artificial intelligence into contact centers has led to unprecedented changes in how businesses interact with their clients. With rapid technological advancements, AI's presence has become a driving force, reshaping operations and enhancing
In the evolving landscape of technology, product-led innovation has emerged as a transformative approach, emphasizing the enhancement of products through team intelligence and collaborative efforts. This concept involves utilizing a synergistic blend of human creativity and artificial intelligence
Sofia Khaira is a trusted authority on diversity, equity, and inclusion in the HR field, guiding businesses toward more equitable talent management and development strategies. In this interview, she provides insights on the challenges and opportunities facing human resources professionals,
The employment landscape is undergoing a significant transformation as artificial intelligence redefines the onboarding experience for new hires. Companies striving to maintain competitive edges know the first 90 days for any new employee are critical in determining their long-term commitment. This
