At the same time that the implications of the global pandemic have created difficulties for many, they have also sparked an opportunity for growth and change. One key area that has continued to evolve even as we return to a sense of normality, is customer experience. Indeed, according to Deloitte,
The last two years have been particularly hard for people around the world, and HR managers and employees are no exception. With many businesses switching to remote or hybrid work, talent recruitment and retention processes were seriously disrupted. While the recent healthcare crisis proved that,
Traditionally, the role of an HR professional has been limited to recruitment, payroll processing, maintaining employee records, and other bureaucratic processes that, while crucial to the company’s continuity, remain monotonous and uneventful. As organizations explore new avenues and growth
Companies around the world have come to rely on HR strategies to ensure their employees will uphold the company’s values in building a better future. For any business, a better future begins with a healthy company, and this encompasses a healthy, productive workforce. However, the COVID-19 pandemic
Fear has dictated how people work for a long time. But as we evolve as societies, so does the workplace culture, and the things that were harming the employees’ morale and productivity might as well be a thing of the past. Nowadays, companies need to consider a new working culture and set the tone
Today, women earn 81 cents for every dollar a man makes. For women of color, immigrants, and women with children, the difference is even more significant. Unfortunately, the pandemic adds up more challenges, pushing 47 million more women below the poverty line, reversing decades of progress to
The ongoing coronavirus crisis seems to be here to stay and the U.S. is still the country with the highest number of infections. Since India, Brazil, and Russia are in similarly poor situations, businesses around the world seem to face the same questions: how should they embrace the new normal, how
“Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare.” (Patrick Lencioni) What Is Workplace Conflict? At a first search on the web about workplace conflict, the questions that instantly pop in as
Companies everywhere are starting to notice that employee engagement is crucial for growth. Workers who show up for office hours with a smile, those who are committed to their work and happy to do it improve organic growth and teamwork. This has convinced businesses everywhere to examine employee
As noted in another article, there are 5 Skills of the Future That AI Cannot Replace. And as a business, you should help your workforce develop these skills. But your job doesn’t end there. What you should do next, as automation will take over old jobs, is to make room for the new positions that
