Benefits & Compensation

One of the most crucial aspects of the modern work environment is how effectively workplace benefits address the needs and challenges of employees. According to Prudential’s Benefits and Beyond study, a stark divide exists between what employers believe about their benefits and the reality faced by

In contemporary corporate settings, fostering vibrant workplace communities is vital for staff wellbeing, leading to robust professional environments where employees can thrive. Unlike traditional workplaces focused solely on productivity, modern organizations are increasingly prioritizing

The workplace presents a dynamic environment where employees face various challenges that can impact their mental health. Despite initiatives like Mental Health Awareness Week and Blue Monday, which momentarily raise awareness and employee engagement, these efforts often fall short of providing

The shift toward virtual interviews has rapidly evolved, reflecting the global push for digital adaptation within recruitment strategies. This transition is redefining traditional hiring practices, highlighting the growing importance of technology in job selection processes. As businesses embrace

The relentless pace of modern work environments has led to a troubling trend: the rise of employee burnout. With annual leave decreasing from 38 to 34 days on average, burnout affects the mental health of one in three workers. In this context, the concept of "slowcations" emerges as a

In recent developments, an alarming trend has surfaced within the contact center industry that demands immediate attention: employee retention is at a critical low. Amid the evolving landscape of business dynamics, contact centers become pivotal frontlines for customer interaction and experience.