How Does Paycom’s GONE Automate Time-Off Requests and Save Costs?

November 21, 2024

Technological advancements are revolutionizing workplace management, particularly in the domain of human resources. Paycom’s Time-Off Requests tool, featuring GONE®, a fully automated time-off decision solution, represents a notable leap in innovation. Awarded the 2024 Top HR Products accolade by Human Resource Executive magazine, GONE showcases the future of managing employee time-off requests. A recent Forrester Consulting study, commissioned by Paycom, delved into the potential return on investment and financial impact of GONE for businesses. This study involved interviews with Paycom clients who had integrated GONE into their operations, analyzing these experiences using a composite organization model. The hypothetical organization, designed to mirror a regional, industry-agnostic company with around 400 employees, 30 managers, and an annual revenue of $300 million, served as a vital foundation for the study.

Efficiency through Automation

A key takeaway from the study was the significant time savings realized by managers. On average, each manager saved approximately 40 hours annually due to GONE’s capability to automate the traditionally manual process of reviewing time-off requests. These 40 hours, previously spent on painstakingly evaluating and approving requests, can now be redirected to tasks that more directly contribute to the organization’s bottom line. GONE removes the subjective nature of manual decision-making, providing consistent results and alleviating managers from the often cumbersome responsibility of maintaining fairness and consistency in time-off approvals.

Not just managers, but HR, finance, and administrative staff experienced benefits as well. The study highlighted that organizational personnel saved nearly five work weeks per year due to GONE’s immediate decision-making ability. By automating the time-off request process, the tool dramatically cut down the administrative burden. This innovation not only streamlined the workflow but also allowed staff to dedicate their efforts toward more strategic tasks, fostering overall productivity. Such efficiency is crucial in today’s fast-paced work environment, where time is a valuable commodity, and administrative overhead can considerably slow down operations.

Financial Benefits and Cost Savings

Avoiding unnecessary overtime hours is another significant benefit derived from GONE. The study revealed that organizations could save up to six work weeks of overtime annually thanks to better staffing consistency and a reduction in scheduling errors. Overstaffing and understaffing are perennial issues that belie the delicate balance needed for optimal operations. Through automation, GONE provides a more predictable and equitable allocation of resources, reducing these common pitfalls that drain finances and disrupt workflow. Consequently, companies experienced fewer operational disruptions and smoother day-to-day activities.

Chad Richison, Paycom’s founder, CEO, and chairman, pointed out a critical issue confronting organizations: without GONE, there is a potential to mismanage up to 10% of labor costs. Such mismanagement can result in overpayments, scheduling conflicts, staff shortages, and subsequent operational disturbances. Richison’s statement underscores the economic imperatives driving the adoption of automated solutions like GONE. By minimizing errors and fostering a balanced workforce, the tool proves to be an asset in navigating the complexities of labor cost management. The financial stability and efficiency gains achieved demonstrate the tangible impact of embracing such cutting-edge HR technologies.

Enhancing Employee Experience and Managerial Ease

Beyond quantifiable savings, GONE contributes to enhancing the employee experience in myriad ways. One significant advantage is the consistent and transparent nature of time-off decisions. Employees benefit from the predictable application of time-off policies, fostering trust and satisfaction in their workplace. This transparency ensures that the employees are treated fairly, eliminating the biases that may arise during manual evaluations. Furthermore, the ability to configure time-off rules to suit current business needs provides organizations with the flexibility needed in a dynamic business environment.

Managers, on the other hand, enjoy a reduced burden in upholding time-off policies. The seamless integration of GONE with other Paycom tools within a single database reduces redundant tasks, thereby enhancing operational efficiency. An HR director from the retail sector shared that GONE eradicated the substantial distraction and time previously absorbed by traditional approval processes. Instead, paid time off requests are handled fairly and instantaneously, benefiting both managers and employees alike. The reduction in manual oversight not only minimizes managerial stress but also leads to more consistent operational practices.

Conclusion: A Progressive Step Forward

Chad Richison, Paycom’s founder, CEO, and chairman, highlighted a critical issue: without GONE, organizations risk mismanaging up to 10% of labor costs. This mismanagement can lead to overpayments, scheduling conflicts, staff shortages, and operational disturbances. Richison’s statement emphasizes the economic need for automated solutions like GONE. By lowering errors and maintaining a balanced workforce, GONE becomes a valuable tool for managing labor costs. The financial stability and efficiency gains that come with this technology showcase the real benefits of adopting advanced HR solutions.

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