In recent developments, an alarming trend has surfaced within the contact center industry that demands immediate attention: employee retention is at a critical low. Amid the evolving landscape of business dynamics, contact centers become pivotal frontlines for customer interaction and experience.
Loneliness is increasingly recognized as a profound social and economic issue that transcends personal boundaries, affecting a significant number of individuals worldwide. Recent studies have highlighted a concerning statistic: 44% of the global population experiences moderate to severe loneliness.
In the current landscape of retirement savings, a disturbing trend emerges: certain vulnerable groups continue to face significant pension gaps, leading to the risk of financial insecurity in retirement. Policymakers, economists, and social advocates are turning their attention to this issue,
The ever-changing tides of global markets have put workplace pensions under scrutiny, forcing both employees and employers to confront rising uncertainties about retirement savings. Major pension funds, heavily tied to equities, often find themselves vulnerable to sudden economic shifts, leaving
Efforts by the Republican Party in Congress to advance President Donald Trump's tax and spending plans are currently shaping the U.S. political landscape. The ambitious legislative package aims to introduce major tax cuts, increase spending, and reduce safety-net programs amidst intra-party dissent
The technological landscape in the United Kingdom is experiencing a seismic shift as artificial intelligence irrevocably alters the domain of payroll management. A recent study by SD Worx, a distinguished European HR solutions entity, unveils a transformative trend that sees AI and automation
