Top Priorities for HR Leaders Going Into 2025

December 18, 2024

The way companies find, manage, and reward talent is changing quickly. As HR leaders step into 2025, new trends at work and advances in technology, especially AI, are making decisions smarter and creating more personalized experiences for employees.

But, at the same time, the competition for talent is getting tougher, and workers expect more flexibility and focus on their well-being, which brings new challenges.

It won’t be easy to keep up with all these changes, but there are great opportunities for those ready to act. That’s why it’s essential to stay on top of the biggest trends that will affect HR and recruitment next year.

Generative AI

AI has come a long way. In the HR sector, time-consuming HR tasks can be accomplished a lot easier and faster. For example, when creating job descriptions, AI can help make them more specific and better match the skills needed. This means the right candidates are more likely to see and apply for the job​.

Gartner revealed that 34% of HR leaders participating in a January 2024 Gartner benchmarking session were exploring potential use cases and opportunities of this technology.

Moreover, when it comes to recruitment, AI can save time by looking through resumes and screening candidates. It can even conduct early interviews using chatbots.

This helps speed up the hiring process and makes it fairer since AI focuses on the facts and doesn’t bring in biases​. Recruiters must include their human touch to ensure that no faulty assessments are carried out by AI.

Using generative AI is more than just improving how things work. It’s a big step that will make things faster, more creative, and more valuable. CHROs who start using it now will turn HR into a powerful part of the company’s strategy, giving it a big advantage.

Hybrid and Remote Work

A hybrid work model mixes onsite and remote work, giving flexibility that helps both your business and employees. By improving your workplace design and policies for this model, you can boost company culture and create a flexible space that adjusts to changing needs.

In fact, 100% of Fortune 500 companies embrace hybrid work. Those who are stuck in outdated habits often face disengaged employees, inefficiencies, and high turnover.

With the right approach, leaders can:

  • Reduce turnover and save money on hiring and training 

  • Improve teamwork with better collaboration across departments 

  • Boost productivity as employees feel more motivated to do their best

  • Encourage innovation as employees are more likely to share new ideas

Start by making clear hybrid work policies that explain what’s expected for remote and in-office work. It’s also important to invest in tools that help teams work together smoothly, no matter where they are, and train managers to lead and support hybrid teams well.

Even if hybrid work isn’t the best choice for your company, those who do it well will have an edge in attracting and keeping top talent. The key is to balance the benefits of working in person with the flexibility that many workers want.

4-Day Work Week

A study by the Public and Commercial Services (PCS) union suggests that if employees at the Department for Environment, Food and Rural Affairs (Defra) could work fewer days while keeping the same pay, it would save money by reducing staff turnover and sick leave. The union believes this change could lower turnover by 57%, allowing the department to hire 2,345 more workers.

If your business is thinking about switching to a 4-day work week, it’s important to involve employees early to understand what they want and need. This helps make sure the change works for everyone.

There may be disruptions for businesses that deal with customers. It’s key to think about how fewer hours might affect service and look into automation to stay efficient. If you decide to make the change, make sure to clearly explain the new hours and what’s expected so there’s no confusion and everyone knows what to expect.

HR leaders should note these advancements, and consider other smart ways to improve employee retention and reduce absences in any company.

Changing to a four-day work week also costs money, which could be tough for small businesses to handle. Public services need to be available all the time, and cutting work hours could cost more by needing extra staff. 

Working four longer days instead of five could lead to burnout, making the benefits of more free time less effective. In customer service, a shorter work week could cause delays, which might upset customers and hurt sales.

The Right to Disconnect

The Right to Disconnect laws already exist in France, Spain, Ireland, Brazil, and other countries.

Recently, Australia established a new, similar law that allows employees to disregard work messages after hours without facing repercussions. The law sets clear rules about work communication outside regular hours. Before you stop checking messages after work, it’s important to know how your workplace handles this law.

Starting a Right to Disconnect policy now can help businesses get ahead, support employees’ well-being, and bring long-term benefits. 

The idea of a right to disconnect is growing, but it will likely take a different path in the U.S. The mix of state and federal laws makes it harder to pass nationwide rules. Change will likely start with companies and then spread to states. People are now almost always tied to work, even after hours. 

In California, a bill to create the right to disconnect was delayed, showing ongoing debates in the US about work-life balance and worker rights. Still, some companies are already making their own rules, seeing how it helps employees work better and stay longer.

Conclusion

As HR leaders look to 2025, it’s important to focus on trends like AI, hybrid work, and new policies like the four-day work week and Right to Disconnect. AI can make hiring easier and fairer, while hybrid work helps with flexibility and productivity. But these changes need careful planning to avoid burnout and problems with service.  

The four-day work week can improve retention, but it may be too costly for some businesses. The right to disconnect helps employees, but it still faces legal challenges.  In the end, HR leaders need to use these trends wisely to stay competitive and meet employee needs in 2025.

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