Are Companies Prioritizing Tech Over Employee Training?

March 20, 2025
Are Companies Prioritizing Tech Over Employee Training?

Over the past decade, accelerating technological advancements have fundamentally reshaped various industries and workplace environments. According to a recent report from Multiverse, a significant majority of companies are increasingly prioritizing technology-related strategies. This trend is primarily driven by the potential for innovation, efficiency, and competitive advantage. However, this focus on technology has not been matched by a commensurate investment in employee training and skills development. Only a small fraction of companies seem to recognize the critical need for ensuring their workforce is equipped to handle these new technologies.

The Discrepancy in Priorities

Analysis of S&P 100 and FTSE 100 Company Reports

Multiverse’s March report provided an in-depth analysis of S&P 100 and FTSE 100 company reports, revealing that 76% of U.S. companies and 69% of U.K. companies outlined technology-related strategic priorities in their business models. This emphasis highlights the critical importance placed on leveraging advanced technologies to drive business success. Nonetheless, a stark contrast becomes apparent when examining the same companies’ commitment to their workforce’s training and development. Only 8% of U.S. companies and 7% of U.K. companies indicated training and skills development as a priority. This rate has remained stagnant since 2013, suggesting a persistent gap despite the rapidly evolving technological landscape.

Euan Blair, CEO of Multiverse, commented on the situation, emphasizing the urgent need for a paradigm shift. While investments in technological infrastructure have seen a considerable rise, similar attention has not been given to equipping employees with the necessary skills to utilize these advancements effectively. The disparity is further underscored by the lack of emphasis on training for impactful technologies like artificial intelligence (AI). Approximately half of the S&P 100 companies mention AI within their strategic plans, yet only 18% mention corresponding AI training initiatives.

Reskilling and Upskilling Trends

There has been a slow but noticeable increase in discussions about reskilling and upskilling within companies. Mentions of reskilling in the U.S. have risen from 1% to 13%, and upskilling mentions have increased from 5% to 29%. This upward trend indicates a growing recognition of the need to enhance employees’ skills to keep up with technological advancements. However, these figures are still relatively low, pointing towards a significant area of improvement for most companies.

Furthermore, the report indicated that only 4% of S&P 100 companies disclose detailed information regarding their training investments, which average around $1,700 per employee. This amount is insufficient given the rapid pace of technological change and the complex skills required to adapt to new systems. The lack of transparency around training investments suggests that many companies might not be allocating adequate resources towards comprehensive employee development programs.

Employee Perceptions and Challenges

The Need for Better Training Guidelines

Employees’ perceptions regarding the adequacy of their training reflect the need for a more robust approach. Nearly half of employees expressed concerns that advancements in AI and other technologies are outpacing their current levels of training, leaving them feeling unprepared and unsupported. This sentiment underscores a critical issue: the rapid implementation of new technologies often lacks the necessary training frameworks to ensure employees can effectively use these tools. Consequently, there is a growing demand for clearer guidelines and more accelerated training delivery to bridge this competence gap.

The gender disparity within the domain of AI and technology training further complicates the situation. Women, in particular, are found to be less likely to see the relevance of AI in their roles and more uncertain about how to begin their training journey. This finding highlights the need for tailored training programs that address diverse learning needs and promote inclusivity in tech-related fields.

Building a Sustainable Talent Pipeline

The prevailing trend among many companies is to hire new talent with the necessary technological skills rather than investing in the development of their current workforce. This approach might offer a quick fix, but it fails to cultivate a sustainable and loyal talent pipeline capable of evolving with the company’s technological advancements. Investment in current employees’ skill development is crucial for long-term success as it fosters a culture of continuous learning and adaptability.

Moreover, developing internal talent ensures that employees are equipped with specific skills aligned with the company’s unique technological needs. This strategy not only reduces turnover rates but also enhances overall productivity and innovation. A balanced focus on hiring new talent while also investing in existing employees can bridge the gap between technological advancements and workforce readiness.

Aligning Technological and Training Investments

Over the past decade, rapid technological advancements have drastically transformed multiple industries and workplace environments. A recent report from Multiverse highlights that a significant majority of companies are putting a stronger emphasis on technology-related strategies. This trend primarily stems from the desire to drive innovation, boost efficiency, and gain a competitive edge. Nevertheless, this focus on technology has not been paralleled by a proportionate investment in employee training and skill development. Alarmingly, only a small fraction of companies seem to appreciate the critical importance of preparing their workforce to effectively handle these new technologies. This gap in training and skill acquisition could potentially hinder the ability of businesses to fully leverage the benefits of technological advancements. Investing in continuous education and upskilling programs is vital to ensure that employees remain competent and that organizations maintain their competitive advantage in an increasingly tech-driven landscape.

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