Tag: customer satisfaction

Development & Evaluation, Employee development

How to Increase Employee Engagement Efficiently and Effectively

October 21, 2022

Via: HR Hero

Employee engagement means people are committed to company values, goals, and work. In other words, engaged employees are involved and show up not because they get paid but because they are emotionally invested in the company. An organization that encourages […]

Development & Evaluation, Engagement

Creative Employees Improve Customer Satisfaction

November 10, 2016

Via: Chief Learning Officer

Companies that want to improve their customer service levels may want to consider how well they’re investing in their employees’ creativity, suggests new research led by the University of East Anglia. The research involved front-line workers and managers for two […]