October 11, 2022
Via: Joseph SaundersSince its inception, the global pandemic has continued to have a long-lasting impact on how we buy, work, and also how our businesses operate. As such, user behaviour has naturally evolved, leading to developments in customer experience (CX) to meet […]
Communication, Development & Evaluation
May 19, 2022
Via: EntrepreneurMorton’s, a well-known American steakhouse chain, delivered a steak to a customer timed to when his plane landed at an airport after he had asked for one in a tweet. While the act garnered headlines as an extraordinary and rare […]
April 24, 2020
Via: HR HeroEarlier this week, the annual Society for Human Resource Management (SHRM) Talent Conference and Expo kicked off virtually, and while attendees weren’t able to enjoy the Florida sunshine or visit Disney World’s vast theme park after conference hours, they were […]
September 26, 2023
September 14, 2023
September 7, 2023
September 18, 2023
September 25, 2023