Workplace Health

How Does Employee Happiness Influence Customer Satisfaction?
Talent Management & Development How Does Employee Happiness Influence Customer Satisfaction?

In the fast-paced world of the hospitality industry, there is a growing acknowledgment that happy employees play a vital role in ensuring customer satisfaction. A compelling philosophy championed by Danny Meyer, founder of Shake Shack and Union Square Hospitality Group, brings this idea to life.

Why Should We Strive for Gender Diversity in the Workplace?
Diversity & Inclusion Why Should We Strive for Gender Diversity in the Workplace?

The importance of gender diversity in the workplace has been a growing topic of conversation in recent years. As companies around the world strive to create more inclusive environments, the benefits of gender diversity have become increasingly apparent. Understanding these advantages can help

The Hidden Cost of Autoimmune Diseases on Employee Productivity
Regulatory & Compliance The Hidden Cost of Autoimmune Diseases on Employee Productivity

Autoimmune diseases, which affect approximately 50 million Americans, pose unique and often unrecognized challenges in the workplace. Despite their significant impact, these conditions are frequently overlooked in discussions about employee health and productivity. This article delves into the

Are External Investigators Needed for Workplace Complaints?
Regulatory & Compliance Are External Investigators Needed for Workplace Complaints?

Effective handling of employee complaints is essential for maintaining a safe and productive workplace. Ensuring that investigations are conducted promptly, thoroughly, and fairly can help resolve issues before they escalate into costly disputes or crises. However, employers often face the dilemma

How Can HR Mitigate COVID-19 Driven Disparities for Women at Work?
Benefits & Compensation How Can HR Mitigate COVID-19 Driven Disparities for Women at Work?

The COVID-19 pandemic has fundamentally reshaped the global workforce, significantly affecting various demographics in distinct ways. Women bore the substantial brunt of the upheaval, grappling with unique challenges and profound disparities, leading to delayed recovery in their employment levels

Can Workplace Relationships Survive Microaggressions and Come Out Strong?
Regulatory & Compliance Can Workplace Relationships Survive Microaggressions and Come Out Strong?

Microaggressions in the workplace, often subtle insults or slights that undermine an individual’s social identity, pose a significant challenge for organizational culture and personal relationships. The research conducted by the MIT Sloan School of Management and Harvard Business School sheds light

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