At the same time that the implications of the global pandemic have created difficulties for many, they have also sparked an opportunity for growth and change. One key area that has continued to evolve even as we return to a sense of normality, is customer experience. Indeed, according to Deloitte,
During these difficult times, when the world is recovering from a global healthcare crisis while facing new geopolitical issues , concerns about the future are also growing. In fact, the COVID-19 pandemic alone triggered a 25% rise in the prevalence of anxiety and depression worldwide, according to
Industries across the world are still struggling to adapt to the post-pandemic world, a world with many challenges for businesses and investments. While the COVID-19 pandemic seems under control, for now, economic risks and a new military conflict in Ukraine are still threatening both companies and
The last two years have been particularly hard for people around the world, and HR managers and employees are no exception. With many businesses switching to remote or hybrid work, talent recruitment and retention processes were seriously disrupted. While the recent healthcare crisis proved that,
More than two years have passed since the beginning of the global healthcare crisis that grew to become a disruptive force in most industries around the world. HR is no exception, and many HR professionals already know that new technologies proved essential during the COVID-19 pandemic and beyond.
Traditionally, the role of an HR professional has been limited to recruitment, payroll processing, maintaining employee records, and other bureaucratic processes that, while crucial to the company’s continuity, remain monotonous and uneventful. As organizations explore new avenues and growth o
