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Editorial

5 Trends That Could Reshape Work in 2023

March 3, 2023

Via: Natalie Dunn

HR managers are undoubtedly facing numerous concerns in 2023. From containing the effects of the “great resignation” to tackling a possible recession and dealing with issues like salary transparency, a host of problems has the potential to reshape the workforce […]


Editorial

Top Technology Tools & Trends for Improving HR Management in 2023

February 28, 2023

Via: Emily Hoggarth

Human Resource (HR) management has been revolutionized by technology, turning it into a more efficient process for keeping track of employee attendance, retention rates, and hiring.  And in 2023, choosing the right HR solutions for your organization is more important […]


Editorial

Creating an HR End-of-Year Checklist in 2022

January 6, 2023

Via: Natalie Dunn

There is no question that the holiday season and the end-of-the-year period can be challenging for HR departments everywhere. In the final months of 2022, HR managers are facing numerous questions and multiple new challenges: payroll and employee benefits, resignations […]


Editorial

The Benefits of Good Employee Referral Programs and How To Implement Them

December 29, 2022

Via: Sandra Ferguson

Employee referral programs (ERP) are a type of hiring strategy in which HR professionals ask their current staff to recommend qualified candidates who might be a good fit for the company. It’s a way to increase the talent pool without […]


Editorial

5 Key Differences Between a Toxic Workplace and a Healthy Workplace

December 9, 2022

Via: Natalie Dunn

According to BBC, the Great Resignation was undoubtedly triggered by the COVID-19 pandemic, but this is an ongoing process that continues today. During and after the healthcare crisis, more and more people in the US and abroad have started to […]


Editorial

DE&I: Creating a Successful & Sustainable Strategy for Your Organization

November 9, 2022

Via: Isabella Carter

In today’s fast-paced and increasingly progressive world, diversity, equity, and inclusion (DE&I) are important in every aspect of our lives—but maybe nowhere is more true than in the workplace. The role of DE&I as a fundamental component of workplace culture […]


Editorial

5 Strategies for Balancing Security, Acquisition, and Support Costs Without Sacrificing CX

October 11, 2022

Via: Joseph Saunders

Since its inception, the global pandemic has continued to have a long-lasting impact on how we buy, work, and also how our businesses operate.  As such, user behaviour has naturally evolved, leading to developments in customer experience (CX) to meet […]


Editorial

5 Benefits That Can Help Workers Overcome Stress

October 10, 2022

Via: Natalie Dunn

The COVID-19 pandemic has undoubtedly impacted mental health, as well as physical health and well-being, personal finances, and other aspects of people’s daily lives. As recent problems, such as rising inflation and Russia’s unjust war in Ukraine, give people new […]


Editorial

Providing Workplace Benefits for Parents and Caregivers

September 16, 2022

Via: Natalie Dunn

There is no question about the fact that the COVID-19 pandemic disproportionately impacted communities in the US and abroad, with low-income communities, communities of color, women, parents and caregivers facing numerous pressures. According to a study conducted in Australia, parents […]


Editorial

Why Attracting and Retaining Talent Is Important in 2022

August 15, 2022

Via: Natalie Dunn

The COVID-19 pandemic has undoubtedly changed the way people live, work, and spend their free time, and many of the changes initially fueled by the public health crisis are very likely to have lasting effects. People in the US and […]


Editorial

Female Workers Are More Likely to Experience Burnout

July 18, 2022

Via: Natalie Dunn

Burnout is a syndrome that can develop as a result of chronic workplace stress and can affect an employee’s health and wellbeing. According to the World Health Organization (WHO), people experience burnout on three levels: feeling tired or exhausted, needing […]


Editorial

Remote Workforce: 7 Ways to Successfully Manage From A Distance

June 23, 2022

Via: Nakisani Jacobs

After all the disruption and uncertainty of 2020, one thing is certain: remote work isn’t going away anytime soon. According to a survey, 55% of CEOs plan to expand remote work options for at least one day per week. For […]


Editorial

5 HR Practices That Could Reshape the Future of Work

June 14, 2022

Via: Natalie Dunn

There is no question about the fact that our world is changing and, with it, the future of work. The COVID-19 pandemic has changed the way people in the U.S. and abroad live, work and spend their free time. Russia’s […]


Editorial

The Best Ways of Hosting Enjoyable Work Meetings

May 16, 2022

Via: Natalie Dunn

HR managers around the world already know that work meetings are seen by many as disruptive, and even more so if the employees in question are working remotely. After more than two years of fighting against the COVID-19 pandemic, work […]


Editorial

Navigating Efficient Workforce Planning

May 13, 2022

Via: Nakisani Jacobs

Businesses need to be smart about who they hire and how they can be instrumental in achieving business goals in a constantly changing business environment. This entails giving careful consideration to the workforce’s skills, the employees currently on board, those […]


Editorial

3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success

April 25, 2022

Via: Nakisani Jacobs

At the same time that the implications of the global pandemic have created difficulties for many, they have also sparked an opportunity for growth and change.  One key area that has continued to evolve even as we return to a […]


Editorial

How to Help Employees Deal with Common Workplace Stressors

April 8, 2022

Via: Natalie Dunn

During these difficult times, when the world is recovering from a global healthcare crisis while facing new geopolitical issues, concerns about the future are also growing. In fact, the COVID-19 pandemic alone triggered a 25% rise in the prevalence of […]


Editorial

3 of the Leading Challenges for HR in 2022

March 17, 2022

Via: Natalie Dunn

Industries across the world are still struggling to adapt to the post-pandemic world, a world with many challenges for businesses and investments. While the COVID-19 pandemic seems under control, for now, economic risks and a new military conflict in Ukraine […]


Editorial

Basic Technical Skills Every Employee Needs

February 24, 2022

Via: Natalie Dunn

The last two years have been particularly hard for people around the world, and HR managers and employees are no exception. With many businesses switching to remote or hybrid work, talent recruitment and retention processes were seriously disrupted. While the […]


Editorial

Will AI replace the world’s current workforce in the near future?

January 19, 2022

Via: Natalie Dunn

More than two years have passed since the beginning of the global healthcare crisis that grew to become a disruptive force in most industries around the world. HR is no exception, and many HR professionals already know that new technologies […]