In 2023, we find ourselves at an inflection point in the world of work. While the rollercoaster of responding to a global pandemic has slowed, the baton of uncertainty has been passed. The workforce now faces an unpredictable economy, widespread layoffs, and a pervasive feeling of burnout.
That’s why the last few years have been a crash course in leading with empathy, a philosophy that I believe is a non-negotiable in creating thriving cultures and organizations. And, more than ever before, employees are advocating for their own needs. Leaders must meet them there.