When HR professionals learn of an employee’s death, they should inform company executives and reach out to the employee’s emergency contact for confirmation.
Find out how much information the family wants the employer to share about their loved one’s passing. Some family members might not want to release the cause of death but may be comfortable with the employer letting staff know that the employee died “after a long illness,” for example.
Before sending a companywide e-mail, ask the deceased employee’s manager or department head to first inform those who worked closely with the deceased about the situation. Ideally, this would be done in person or by phone.
