Conflict. How does that word make you feel? In particular, how does conflict in the workplace make you feel? When we asked that question as part of a research project, many said that conflict made them feel anxious or stressed, others that they found it awkward or uncomfortable, or angry or frustrated, or demotivated or helpless. But for 10% of our respondents, their reaction was, well conflict can be useful. Though conflict can destroy relationships, it can, when resolved, strengthen them too.
