“The customer always comes first” has been a tried and true motto for generations, but what about focusing on what helps employees excel in the workplace?
Some organizations today are using the same principles they use to attract customers to help win the hearts and minds of employees through personalization, simplification, transparency and technology.
And improving the worker experience is good for business, too. Companies with employee engagement programs achieve a 26 percent greater year-over-year increase in annual company revenue compared with those that don’t have formal programs, according to a recent Aberdeen Group report.
