When building a company, you have your head down most of the time just getting the work done with little time for celebrating success. This was my experience. I told myself we were too busy to stop; as long as our clients were happy, we should be, too. More important, I worried that if we sat around patting ourselves on the back, we’d fall behind. But I was wrong.
As we grew, I heard our more tenured teammates having “Remember when…” conversations about company turning points. I realized newer teammates had no idea what they were talking about. We were missing the chance to mark key milestones and capture and share our company’s history.