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Ambulance services told to address workplace culture issues

February 19, 2024

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An independent review was commissioned by NHS England after the National Guardian’s Office issued a report last year showing that workers in ambulance trusts felt uncomfortable reporting misconduct.

The review, led by Siobhan Melia, chief executive of Sussex Community NHS Foundation Trust, aimed to uncover why “deeply concerning cultural issues” were impacting workers in ambulance services in England, and make recommendations as to how things could be improved.

Melia uncovered similar findings to those of the NGO last year, with staff telling her they “continue to face harassment, discrimination and bullying”, and if they try to report it, this is met with “scepticism”.

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