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Lack of Secrecy Dooms Employer’s Suit to Stop Former Sales Reps’ Use of Customer Lists

April 16, 2021

Via: HR Hero
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The Illinois Trade Secrets Act (ITSA) prohibits misappropriation of trade secrets and allows recovery of attorneys’ fees in suits to enforce the Act. A recent decision by the Appellate Court of Illinois is a cautionary tale for employers wanting to protect customer lists and other information.

Multimedia Sales & Marketing (MSM) contracts with radio stations to buy and sell airtime to businesses that want to air public service announcements. To acquire new customers, MSM purchases sales leads from third-party sellers. If a sale is made, the customer becomes a renewal customer, and MSM generates a “renewal lead,” which contains the customer’s name and address.

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