When Katherine Mancuso joined telecommunications provider ShoreTel as vice president of human resources, one of the first projects she tackled was introducing a new onboarding system.
The Sunnyvale, Calif.-based company wanted to provide its increasing number of remote employees with a system that was easier to use and required less time to administer. Mancuso’s team conducted internal research to determine specific requirements then studied vendors until it found Worktap, a cloud-based product that fit the bill.
