Amy Evans knew things were not good at Zenefits months before news broke about problems at the high-profile cloud-based human resources tech startup.
Evans became an indirect Zenefits customer in 2015 when her husband’s Los Angeles area information technology consulting firm signed on with the industry-disrupting benefits and human resources management platform. Evans, a longtime benefits broker and adviser, said she welcomed the chance to go through open enrollment to learn more about Zenefits, which shook up the insurance industry by offering a free cloud-based human resources management platform to small and midsize businesses that agreed to use it as their benefits broker.
