One of the few guarantees in business, as with life, is that there will always be roadblocks, obstacles, stumbles, and setbacks. Plans don’t always work out as expected, goals aren’t always reached, and the competition sometimes prevails.
How individuals, teams, and organizations respond to setbacks can be crucial in determining how they move forward: Do they grow and improve? Or do they stagnate? This often boils down to mind-set and whether those faced with setbacks have an internal or external “locus of control.”