For most of my long HR career in service industries, my colleagues and I believed our role to be an advocate for the employee. Those who spent their HR career in a collective bargaining environment may feel they advocate for the employer.
In Repurposing HR: From a cost center to a business accelerator, I highlight the role of advocate as one of eight “StopOvers” on the “RoadMap” – the process for becoming a business leader rather than a service provider. Here’s how I explained it:
