Every organizational transformation brings changes with it, and change can often be difficult. Understanding the nature of resistance to change is the first step toward overcoming it and moving forward in a transformation. Following a process to create optimism and acceptance among employees is the second.
But the most important key to successful change is making it people-first. Focusing on team members and giving them the tools and information they need to participate in a transformation initiative will help an organization navigate the difficulties along the way and successfully end its journey as a new, improved, and more competitive business.