With social media, you can chat with friends, share funny memes, and tweet angry things into the internet void. Social collaboration uses the same tools (and can include the same behaviors), but the goals are different; this is the business side of social media.
In this article, we’ll take a closer look at social collaboration; what it is, what the benefits are, and what best practices you can follow. We’ll also share some examples of social collaboration software. Here goes!