Having crossed the threshold into 2021, we’ve all been given an opportunity to better understand the impact COVID-19 had on our world. In some instances, we saw businesses that faced dire consequences and needed to shut down, while others pivoted models and thrived, like delivery services or remote work technologies. But one common theme rings true: These companies exist through the hard work of their employees.
This burden is still ongoing: People who kept the lights on during 2020 are still being asked to handle more than ever before. Essential workers in industries like airlines, hotels, retail, and more are juggling pandemic safety measures while bracing for the potential of reduced hours, pay cuts, or job loss.
