As a myriad of challenges plague employees—from financial stress to mental health issues—it’s no wonder workers are looking for more help from their employers.
Many employers have answered the call by rolling out or enhancing their benefit offerings. Or, at least, so they think.
According to a recent Aflac report, there is a 22 percentage-point gap between employers’ perceptions of employee satisfaction with benefits and employees’ self-reported satisfaction. That gap widened significantly last year, up from a 14 percentage-point difference in 2021, according to the insurance provider, which surveyed some 1,200 employers and 2,001 employees for its 2022-2023 Aflac WorkForces Report.
