When you survey people about who is responsible for employee engagement, you’ll often hear the onus placed on HR, senior leadership, managers or internal communications. This reveals a blind spot about the role of the individual in managing their own engagement. It’s ironic given that William Kahn, one of the originators of the focus on engagement, used the term personal engagement rather than employee engagement.
The choice to engage
The drift from personal engagement to employee engagement frequently confused engagement with concepts like satisfaction and great places to work.
